What is your RETURN/REFUND policy?
Due to the nature of how the our products are used, all sales are final. We apologize for any inconvenience this may cause. If you have any issues with your order, please feel free to contact us via our Contact form.
How many layers are Black Kat Masks made up of?
Each mask has their construction details on their own page. Please refer to the masks you are interested in.
Do you do custom orders?
We may be able to accommodate custom requests for fabric and/or colors. Please contact us via our Contact form with your request.
Do you do bulk orders?
We may be able to accommodate volume orders and requests for custom fabric and/or colors. Please contact us via our Contact form with your request.
Do you ship internationally*?
We sure do! However, due to the current situation, delays outside of our control are likely.
What if I have an awesome question but it cannot be found on this page?
Not to worry, we love all of your questions! Feel free to contact us via email, phone, facebook messenger, even a messenger pigeon... we want to hear from you! Visit our Contact Us page for all of our contact details.
The Black Kat Masks Team does not claim to and will not provide medical or scientific advice about face masks.
If you are concerned about your health and the spread of virus and/or bacteria, we recommend seeking professional medical advice.